Personal brand strategist · Digital and communications specialist

Lerato Mabanga

Digital strategist, communicator and NLP-trained life coach. I bring together brand strategy, public relations, UX design and coaching to help individuals become known for what they know, and I bring the same skills to the organisations I work with.

Since 2010

A career across banking, financial services, marketing, telecoms and higher education

Distinction

Digital Brand Strategy at Vega School

4 languages

Setswana, English, isiZulu and Afrikaans

PR · UX · Coaching

Strategy, communication, design and personal growth in one partner

I use my creative passion to look at old problems with fresh eyes, and to inspire people to step out of their comfort zones. Working across many fields has taught me to adapt fast, learn new worlds quickly and add value from day one.

Lerato Mabanga

Two ways to work with Lerato

For your personal brand, or for your team

For individuals

Build your personal brand

Meaningful Things Studio works one-on-one with leaders, founders, experts and creatives who want to be recognised as the authority in their field.

  • Positioning and a clear personal message
  • Media training for interviews, stages and podcasts
  • Building and managing your personal platforms
  • Coaching through the change that visibility brings

For organisations

Bring Lerato onto your team

The studio’s services are for individuals. Organisations that want Lerato’s experience, built at the University of Johannesburg, MTN, MMI Holdings and iOCO, are welcome to offer her a role, in areas such as:

  • Digital marketing and brand strategy
  • Marketing and internal communications
  • Event marketing and stakeholder engagement
  • UX, CX and digital design
  • Developer and partner ecosystem management

Why work with Lerato

Proven in every step of the journey

Each service at Meaningful Things Studio draws on work Lerato has already done for leading South African companies.

I · Clarify

Strategy and positioning

  • Distinction in Digital Brand Strategy (Vega School), now completing an Advanced Diploma in Brand Innovation
  • Ran vision, strategy and roadmap design sprints with management at MTN’s Chenosis platform
  • Created the digital strategy and content plan for a newly launched company website

II · Elevate

Voice and communication

  • National Diploma in Public Relations Management (Unisa)
  • Leads marketing and brand communications for the University of Johannesburg’s Department of Commercial Accounting, including the 15th African Accounting and Finance Association (AAFA) Conference 2026
  • Ran the full communications process for MMI Holdings’ Infrastructure and Operations division
  • Turned highly technical jargon into clear, engaging articles, campaigns and a quarterly newsletter

III · Build

Platforms and digital presence

  • Manages content for the Department of Commercial Accounting and AAFA 2026 conference websites
  • Designed websites, banking-app screens and launch mailers as part of UX/UI teams
  • Managed LinkedIn and Twitter for a recruitment and resourcing team
  • Wrote and published website content and technical articles for Chenosis.io

IV · Architect

Ecosystems and lasting change

  • Built the feedback loops between customers, partners and developers as Chenosis Ecosystems Manager
  • Introduced a company-wide project tracking system that made team capacity visible
  • Trained as an NLP life coach to support personal change that lasts

Experience

Where she has made an impact

From 2025

Marketing and Communications Specialist

University of Johannesburg, Department of Commercial Accounting

Coordinates the department’s marketing, brand communications and creative projects, from concept and creative direction to production and approvals. Manages content across its website, social media and newsletters, and leads the marketing, branding and communications for the 15th African Accounting and Finance Association (AAFA) Conference 2026, public lectures and other events, working with academics, professional bodies, industry partners and university teams.

2020 – 2023

Chenosis Ecosystems Manager

MTN, through EOH / iOCO

Brought together the interests of customers, partners and developers on MTN’s Chenosis API platform. Grew and engaged the developer community, ran design sprint workshops with management on vision and roadmap, designed user journeys and prototypes, and turned developer feedback into product improvements.

2019 – 2020

Digital Marketing and Design

iOCO Open Digital (EOH)

Worked across the UX/UI design team, recruitment and HR during EOH’s rebrand to iOCO. Wrote and designed for a banking app and several company websites, created a digital strategy and content plan, and ran internal campaigns and social media.

2017 – 2019

Marketing Communications and Design

MMI Holdings, Infrastructure and Operations, through EOH / iOCO

Owned communications across every channel for the division: design templates and layouts, articles, awareness campaigns and the quarterly staff newsletter, keeping the brand consistent and complex topics easy to understand.

2016 – 2017

Marketing, Client Service and Business Operations

The Creative Counsel

Researched FMCG markets and competitors, turned findings into reports and presentations, and helped clients track and improve their campaigns. Before that, mapped and re-engineered business processes with the operations managers.

2008 – 2014

Earlier career

Performance tracking at The Effectiveness Company, where she introduced a company-wide project management system; recruitment and events at Psybergate; client service at NMG Personal Financial Services and Standard Bank; and events at Old Mutual.

Digital portfolio

See the work for yourself

Lerato’s portfolio of digital work is shared privately. Request access and she will approve it personally.

Opens Google Slides in a new tab. Sign in with a Google account and choose “Request access”; you will receive an email once it is approved.

Education and training

  • National Diploma: Public Relations Management
    Unisa · 2018
  • Digital Brand Strategy
    Vega School · 2019 · with distinction
  • NLP Life Coach
    School of Life · 2020
  • UX Designer from Scratch
    Interaction Design Foundation · 2023
  • Advanced Diploma: Brand Innovation
    Vega School · in progress, completing 2027
  • Design Thinking: User Experience
    Interaction Design Foundation · in progress

Toolkit

FigmaIllustratorPhotoshopInDesignVisioMicrosoft OfficeGoogle WorkspaceLinkedInX (Twitter)Instagram

Languages

SetswanaEnglishisiZuluAfrikaans

For organisations

Offer Lerato a role

Tell Lerato about the role and your organisation. Your message goes to her privately, and she will reply to you directly.

We only use these details to reply to you about this role.

Work with Lerato

Ready to become known for what you know?

Choose the step that fits where you are today, from a strategy consultation to the full Authority Partnership. References are available on request.